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Reservation Policy

CHECK NOW FOR AVAILABILITY AND SPECIAL OFFERS

By email at: info@hb.co.cr
By fax at: +506-2244-1313
By toll-free number from US and Canada - 1-866-880-5441

Requests by e-mail and fax should include name, the number of people (including children) in your party, check-in and check-out dates, as well as your room preference. Up to two children aged 12 or under stay free when sharing a room with their parents.

Cancellation policy

Cancellations require written notification via fax or e-mail 72 hours prior to the scheduled arrival time. They must be confirmed in writing by the hotel´s reservations department.

Check- in time: 2:00 p.m.
Check-out time: 12:00 noon

No pets, please.

Checking In and Checking Out

Our check in time is 2 p.m.
To guarantee availability of a room if your arrival is between 12.01 a.m. and 8 a.m. on the date of arrival, your reservation should be made for the night before.

If your arrival is between 8 a.m. and 2 p.m., you may register at the counter, your luggage can be kept in storage while you enjoy a walk in our garden or relax at the pool; in meantime we will be doing our best to have a room ready for you.

In case of early arrival, please note that breakfast is not included for that day.
For early check in, a service charge may be applied.

Our check out time is 12 noon.

If you have a later departure time, check with the receptionist if you can stay for one or two additional hours, free of charge.
For a later check out, a service charge may be applied.

  • Up to 2 children under 12 stay free when sharing a room with their parents
  • Cancellations require written notification 72 hours prior to the scheduled arrival time
  • Check-in time: 2  p.m.
  • Check-out time: 12  noon
  • No pets

CALL US TOLL FREE

*From USA & Canada
1-866-880-5441
Or e-mail us at: info@hb.co.cr
Phone: +506 2244-1414

ASK FOR BEST DEALS
Best rates guaranteed

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